FAQs
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While planning your Paris trip, booking your class early will ensure you reserve the spot at the right date and time for your group/family. As we offer only private class, we can therefore reserve the spot for your group.
As we know that plans can change, we offer the following cancellation policy:
Cancellation with more than 4 weeks notice - Possible Cash Refund (minus 10% for processing fees)
Cancellation with more than 1 weeks notice - Voucher valid for 6 month for rescheduling a class for your family or a delegate
No cancellation possible with less than 1 week notice
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All Cakes and custom orders are made fresh, and require time to design, bake and decorate.
Please make sure to place your orders in advance, and give us at least the following lead time:
48 Hours for Classic cakes
7 days for cakes requiring personalized decoration and serving up to 20 people
2 weeks for parties for more than 20 people
A rush fee (20 Euros for small orders, or up to 20% of the standard price) can be added to the quote if the order is placed with a shorter notice.
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All Cakes and custom orders are made fresh, and require lead time to design, and plan for the specific needs of the order.
In case of last minute plan change, we offer the following cancellation policy:
Cancellation with more than 2 weeks notice - Possible Cash Refund (minus costs incurred and 10% for processing fees)
No cancellation possible with less than 2 week notice